DOCUMENT:Q216989 01-OCT-1999 [exchange] TITLE :XFOR: Chat Service May Truncate Complete Chat Room List PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP2 OPER/SYS: KEYWORDS:exc55sp2 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Chat Service version 5.5 Service Pack 2 may fail to send a complete listing of all the chat rooms present on the server when either a IRC or IRCX chat client requests the list. The chat room list may be truncated to only include a partial listing of all available chat rooms on the server. This problem may also exhibit itself in the NAMES, WHO, WHOIS, and LISTX commands. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Chat Service +--------------------------+ | File name | Version | +--------------------------+ | Chatsvc.exe | 5.5.2532.0 | +--------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange Chat Service that is included with Microsoft Exchange Server version 5.5 Service Pack 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55sp2 EXC55SP3Fix Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2 Version : winnt:5.5 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.