DOCUMENT:Q217131 02-OCT-1999 [exchange] TITLE :XCON: Link Remains Up After Urgent Message Overrides Schedule PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 Service Packs 1, 2 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Exchange Server Version 5.5 Service Pack 1 introduced the ability to send an Urgent priority message over a scheduled link (X.400 or Dynamic RAS Connector) even if the schedule says that the link is closed. If a user sends an Urgent message over such a closed link, the message will be sent, but the link will then remain open instead of being closed when the association timeout expires (default 300s). This only happens if there is at least one low- or normal-priority message in the queue when the urgent message is sent; if the queue is empty, the link will be closed when the association times out. CAUSE ===== The Message Transfer Agent (MTA) incorrectly assumed that as there were messages queued, the association timeout should be renewed. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) +---------------------------+ | File name | Version | +---------------------------+ | Dbserver.sch | N/A | +---------------------------+ | Dcprods.cat | N/A | +---------------------------+ | Ems_rid.dll | 5.5.2555.0 | +---------------------------+ | Emsmta.exe | 5.5.2555.0 | +---------------------------+ | Info4log.cfg | N/A | +---------------------------+ | Infoblog.cfg | N/A | +---------------------------+ | Infodlog.cfg | N/A | +---------------------------+ | Infollog.cfg | N/A | +---------------------------+ | Infotlog.cfg | N/A | +---------------------------+ | Mtacheck.exe | 5.5.2555.0 | +---------------------------+ | Mtamsg.dll | 5.5.2555.0 | +---------------------------+ | P2.xv2 | N/A | +---------------------------+ | X400om.dll | 5.5.2555.0 | +---------------------------+ | X400omv1.dll | 5.5.2555.0 | +---------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Packs 1 and 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbZNotKeyword8 kbExchangeSearch kbZNotKeyword2 kbExchange550SP1 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.