DOCUMENT:Q220818 16-DEC-1999 [exchange] TITLE :XADM: Removed Mailbox Cleanup Agent Remains in Mailbox Resources PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Mailbox Cleanup Agent remains as an entry in the private information store Mailbox Resources after the Mailbox Cleanup Agent has been removed. RESOLUTION ========== The Mailbox Cleanup Agent can be installed in any of the following containers: - Configuration - Add-Ins - Addressing - Address-Templates - Address-Types - Display-Templates - Connections - Dir-Repl - Monitors - Recipients If the Mailbox Cleanup Agent was installed in a Recipients container, you can remove the mailbox resource. To remove the entry from the private information store Mailbox Resources: 1. Create a mailbox in the same Recipients container that the Mailbox Cleanup Agent was installed in. 2. In the Alias box, type "MSExchangeMCA" (without the quotation marks). 3. In the other boxes, type any applicable information that you want to. 4. After you create the mailbox, you can delete it, and then the mailbox resource for the Mailbox Cleanup Agent is deleted as well. When you create this mailbox you create an object that has the same Distinguished Name (DN) as the Mailbox Cleanup Agent mailbox resource. MORE INFORMATION ================ This behavior is by design. Additional query words: mca, mbclean ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.