DOCUMENT:Q221565 30-SEP-1999 [exchange] TITLE :XFOR:Messages Blocked from Host to Exchange on OV/VM(PROFS) PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Mail sent from the host to Exchange Server by means of the Sendfile command might result in the OV/VM (PROFS) Connector restarting continuously. This will result in a mail backlog on the host side. CAUSE ===== There are certain key words in the host (VM) environment that should not be used, for example, the keyword SYSTEM. When you use the keyword SYSTEM as part of a target Exchange Server mail recipient, the host will strip out the username (SYSTEM) before sending it to the OV/VM (PROFS) connector, which causes the OV/VM (PROFS) Connector to go into an endless loop. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: OV/VM (PROFS) Connector +-------------------------+ | File name | Version | +-------------------------+ | Lsvmhc.dll | 5.5.2573.0 | +-------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. MORE INFORMATION ================ To send a note from the host to Exchange Server, the format is as follows: SENDFILE AT So in this case, taking the file Profile.exec on the A disk, and sending it to the Exchange(system) address, the command line would be: SENDFILE PROFILE EXEC A SYSTEM AT EXCHANGE Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.