DOCUMENT:Q222641 30-SEP-1999 [exchange] TITLE :XCON: Content Conversion Error Sending Contact as an Attachment PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send an Outlook Contact as an Attachment over an X.400 Connector, a Content Conversion error may occur. The sender of the message may get a non-deliver report (NDR) similar to the following: Your message did not reach some or all of the intended recipients. Subject: test Sent: 10.02.99 16:48 The following recipient(s) could not be reached: Testuser on 10.02.99 16:48 A syntax error was detected in the content of the message The MTS-ID of the original message is: c=DE;a=admd;p=prmd;l=SERVER1-990210154808Z-1 MSEXCH:MSExchangeMTA:Organization:SERVER1 The following may be logged in the Windows NT Server Application Event log: Event ID: 210 Source: MSExchangeMTA Type: Warning Category: X.400 Service Description: An internal MTA Error occurred. Content Conversion for message c=DE;a=admd;p=prmd;l=SERVER1-990210154808Z-1 failed. Conversion Failure 4108 Original Content Type: 2A864886F7140501, New Content Type: 56010A00. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) +---------------------------+ | File name | Version | +---------------------------+ | Dbserver.sch | N/A | +---------------------------+ | Dcprods.cat | N/A | +---------------------------+ | Ems_rid.dll | 5.5.2574.0 | +---------------------------+ | Emsmta.exe | 5.5.2574.0 | +---------------------------+ | Info4log.cfg | N/A | +---------------------------+ | Infoblog.cfg | N/A | +---------------------------+ | Infodlog.cfg | N/A | +---------------------------+ | Infollog.cfg | N/A | +---------------------------+ | Infotlog.cfg | N/A | +---------------------------+ | Mtacheck.exe | 5.5.2574.0 | +---------------------------+ | Mtamsg.dll | 5.5.2574.0 | +---------------------------+ | P2.xv2 | N/A | +---------------------------+ | X400om.dll | 5.5.2574.0 | +---------------------------+ | X400om.dll | 5.5.2574.0 | +---------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: word-wrap truncated deleted ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.