DOCUMENT:Q222914 22-APR-2000 [exchange] TITLE :XCLN: Error When Adding Mailboxes to Profile PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0; : OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Outlook 97 - Microsoft Outlook 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you add mailboxes to open in the User profile, you receive the following error message when you click Apply or OK. The action could not be completed. The action could not be completed. CAUSE ===== The Mapisvc.inf file has either been modified or is missing. RESOLUTION ========== Replace the Mapisvc.inf file with an original unmodified file or add the following section: [EMSDelegate] PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER PR_PROVIDER_DLL_NAME=EMSMDB.DLL PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE 660A0003=02000000 34140102=9eb4770074e411ce8c5e00aa004254e2 66090003=0C000000 Additional query words: 8.0 8.01 8.02 8.03 8.5 ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0; : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.