DOCUMENT:Q225345 30-SEP-1999 [exchange] TITLE :XCON: MTA Mishandles Deferred Delivery Messages After DST PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Message Transfer Agent (MTA) mishandles deferred delivery messages after the daylight savings time adjustments occur. The MTA will attempt to deliver deferred messages either an hour earlier or later than expected until all of the MTAs in the organization have been cycled. This problem is more prevalent with messages that have been deferred in Outlook using the Options button deferral method. Messages deferred through the Properties option on the File menu do not experience this problem. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: MTA +---------------------------+ | File name | Version | +---------------------------+ | Emsmta.exe | 5.5.2580.0 | +---------------------------+ | Ems_rid.dll | 5.5.2580.0 | +---------------------------+ | Mtamsg.dll | 5.5.2580.0 | +---------------------------+ | X400om.dll | 5.5.2580.0 | +---------------------------+ | Mtacheck.exe | 5.5.2580.0 | +---------------------------+ | Dbserver.sch | NA | +---------------------------+ | P2.xv2 | NA | +---------------------------+ | Infoblog.cfg | NA | +---------------------------+ | Infodlog.cfg | NA | +---------------------------+ | Infollog.cfg | NA | +---------------------------+ | Infotlog.cfg | NA | +---------------------------+ | Dcprods.cat | NA | +---------------------------+ WORKAROUND ========== All MTAs in the organization can be cycled, which will resolve this problem. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0, 5.0, and 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc4 exc5 exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.