DOCUMENT:Q226328 30-SEP-1999 [exchange] TITLE :XWEB: OWA Crash in CDOHTML!CTableView::IsSameAs PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply Service Pack 2 for Microsoft Exchange Server 5.5, Outlook Web Access (OWA) may stop and produce the following Drwtsn32.log: Application exception occurred: App: Inetinfo.DBG (pid=333) When: 4/8/1997 @ 15:27:56.295 Exception number: c0000005 (access violation) CAUSE ===== OWA stops responding (crashes) trying to render a custom view. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: OWA +--------------------------+ | File name | Version | +--------------------------+ | Cdohtml.dll | 5.5.2585.0 | +--------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3. MORE INFORMATION ================ The stack trace created will appear as: FramePtr RetAddr Param1 Param2 Param3 Function Name
06b9f9b4 0532f9b8 00000000 766f6094 057c92d0 CDOHTML!CTableView::IsSameAs+0x97({...})
06b9f9e8 7676562f 057c92d0 0000004c 00000004 CDOHTML!??1type_info@@UAE@XZ+0x14c4
06b9fa78 052de282 00167724 057c92d0 0000013d 0x7676562f
06b9faa4 05300ab7 057c92d0 0000013d 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...})
06b9facc 6b60d1e1 057c92d0 0000013d 6b641458 CDOHTML!Invoke+0x37({...})
06b9fb54 6b60d42f 04b05c60 057c92d0 0000013d VBSCRIPT!InvokeDispatch+0x145
06b9fb78 6b603d8e 04b05c60 057c92d0 0000013d VBSCRIPT!InvokeByName+0x41
0697e994 00610053 0065006d 00730041 00000000 VBSCRIPT!CScriptRuntime::Run+0x17bc
Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.