DOCUMENT:Q226377 22-JUN-2001 [exchange] TITLE :XWEB:This Page Cannot be Displayed When Connected w/ OWA to WLBS PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When you are connected with a browser to an Outlook Web Access (OWA) server, the following error message may be displayed if this server is also a part of a cluster of Windows Load Balancing Servers (WLBS): This page cannot be displayed. MORE INFORMATION ================ You may get the above error message if the WLBS service has failed on the server your client is connected to. After the service fails, it takes few seconds before you are redirected to another WLBS server. The delay where the message, "This page cannot be displayed," is displayed is approximately 5 seconds, but you may have to refresh your browser to be redirected to your OWA connection. It may also be necessary to re-enter your credentials for the server to continue using your mailbox. Being redirected to another OWA server will occur invisibly to you, unless you get the above error message and are prompted for credentials. The OWA client will not have to supply a different URL or do any other action, and will then be able to perform the task which produced the above error message. Additional query words: convoy ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 Version : WINDOWS:5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.