DOCUMENT:Q230745 30-JUN-1999 [exchange] TITLE :XADM: Event 1333 Anonymous LDAP and MAPI Search Requests Denied PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following error message during startup of the Microsoft Exchange Directory service: Event ID: 1333 Source: MSExchangeDS Type: Error Category: Security Description: The Microsoft Exchange Directory service could not log on to the Anonymous account. All anonymous LDAP and MAPI search requests will be denied. Verify that the anonymous account password is valid in the DS Site Configuration properties page. CAUSE ===== The Windows NT account that is specified as the directory Anonymous account may have the "User Must Change Password at Next Logon" option enabled in User Manager. RESOLUTION ========== To identify the Windows NT account being used as the directory Anonymous account: 1. Use the Exchange Server Administrator Program to connect to the Exchange Server computer receiving the event 1333. 2. Select the Configuration container for the site that this server belongs to. 3. Select DS Site Configuration and on the File menu, click Properties. 4. The account used for the directory Anonymous account is located under the Anonymous Access section on the General Property page. Locate this account in User Manager for Domains. Clear the "User Must Change Password at Next Logon" check box. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.