DOCUMENT:Q231485 11-JUN-2002 [exchange] TITLE :XCLN: How to Remove Outlook 98 Completely PRODUCT :Microsoft Exchange PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 98 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SUMMARY ======= This article describes how to remove Outlook 98 completely from a computer that is not an Exchange Server computer. MORE INFORMATION ================ To remove Outlook 98 completely from your computer, use the following steps. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. 1. Start the Add/Remove Programs tool and remove Outlook 98. 2. Start Registry Editor (click Start, click Run, type "regedit" (without the quotation marks), and then click OK). 3. Locate the following registry keys, export each key to your desktop, and then delete each key from the registry: HKEY_CURRENT_USER,"SOFTWARE\Microsoft\Office\8.0\Outlook" HKEY_CURRENT_USER,"SOFTWARE\Microsoft\MSDetect\AllApps\EMAIL\Outlook" HKEY_CURRENT_USER,"SOFTWARE\Microsoft\Shared Tools\Outlook" HKEY_LOCAL_MACHINE,"SOFTWARE\Microsoft\Office\8.0\Outlook" HKEY_LOCAL_MACHINE,"SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE" 4. Rename the following files that may still remain on your computer after you remove Outlook: Mapi32.dll Mapisrvr.exe Mapisp32.exe Mapi.dll Mapix.dll Mapiu.dll Mapisvc.inf Minet32.dll Emsuix32.dll Emsui32.dll Emsmdb32.dll Emsabp32.dll Outlcomm.dll Contab32.dll Mspst32.dll Outlook.exe Outlook.srg Outllib.dll Outlmime.dll Outlrpc.dll Pstprx32.dll 5. Restart the client computer. You can now run Outlook 98 Setup again if you need to perform a clean reinstallation. Additional query words: XMRP OL98 ====================================================================== Keywords : kbenv kbtool Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook98Search kbZNotKeyword3 Version : WINDOWS: Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.