DOCUMENT:Q231799 30-SEP-1999 [exchange] TITLE :XCON: MIME Messages Sent Using Outlook Express Receive an NDR PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== An originator who sends a MIME message with Outlook Express through an administrative management domain (ADMD) to an Exchange Server 5.5 SP1 computer receives a non-delivery report (NDR). The following events are also logged in the application event log: Event ID: 290 Type: Warning Description: NDR generated, reason code unable-to-transfer and diagnostic code content-syntax-error. Event ID: 62 Type: Warning Description: A delivery failure occurred to the message... Event ID: 210 Type: Warning Description: Content conversion from 56010A01 (P2-88) to 2A864886F7140501 (MDBEF). CAUSE ===== This behavior is due to problems in the way that Exchange Server handles general text body parts. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) +---------------------------+ | File name | Version | +---------------------------+ | Address.dll | 5.5.2590.0 | +---------------------------+ | Dbserver.sch | N/A | +---------------------------+ | Dcprods.cat | N/A | +---------------------------+ | Ems_rid.dll | 5.5.2590.0 | +---------------------------+ | Emsmta.exe | 5.5.2590.0 | +---------------------------+ | Info4log.cfg | N/A | +---------------------------+ | Infoblog.cfg | N/A | +---------------------------+ | Infodlog.cfg | N/A | +---------------------------+ | Infollog.cfg | N/A | +---------------------------+ | Infoplog.cfg | N/A | +---------------------------+ | Infotlog.cfg | N/A | +---------------------------+ | Mmiext.dll | 5.5.2590.0 | +---------------------------+ | Mtacheck.exe | 5.5.2590.0 | +---------------------------+ | Mtamsg.dll | 5.5.2590.0 | +---------------------------+ | P2.xv2 | N/A | +---------------------------+ | X400om.dll | 5.5.2590.0 | +---------------------------+ | X400omv1.dll | 5.5.2590.0 | +---------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.