DOCUMENT:Q233219 29-MAY-1999 [exchange] TITLE :XFOR: Self-Registration of Inetcomm.dll Fails PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Internet Mail Service on an Exchange Server computer, the following error message may be displayed: Self registration of the DLL c:\winnt\system32\inetcomm.dll failed. WORKAROUND ========== To work around this problem: 1. Manually register the Inetcomm.dll file located on your hard disk. To do so, click Start, click Run, type "regsvr32 c:\winnt\system32\inetcomm.dll" (without the quotation marks), and then press ENTER. 2. Restart the computer, and then attempt to install the Internet Mail Service again. If the problem still occurs, you may need to replace the Inetcomm.dll file on your hard disk with the version of the file on the Exchange Server 5.5 CD-ROM. To do so: 1. Rename the Inetcomm.dll file in the Winnt\System32 folder on your hard disk to Inetcomm.old. 2. Copy the Inetcomm.dll file from the Exchange Server 5.5 CD-ROM to the Winnt\System32 folder on your hard disk. 3. Manually register the Inetcomm.dll file as described above, restart the computer, and then attempt to install the Internet Mail Service again. MORE INFORMATION ================ For information about a similar problem that causes this same error message to be displayed, please see the following article in the Microsoft Knowledge Base: Q194820 XADM: Cannot Install 5.5 After Internet Explorer 4.01 SP1 Additional query words: ims internet mail connector imc ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.