DOCUMENT:Q233276 29-OCT-2000 [exchange] TITLE :XCLN: Message Sent Times Inaccurately Match the Received Times PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:2000,4.0,5.0; : OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Outlook 2000 - Microsoft Outlook 98 - Microsoft Outlook 97 ------------------------------------------------------------------------------- SYMPTOMS ======== An Exchange Client or Outlook client may receive an e-mail message that contains a sent time that matches the received time, even if the e-mail message was sent several minutes or hours before the message was received. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This behavior does not occur if you use Microsoft Exchange Server version 5.5. MORE INFORMATION ================ This problem only occurs when the following conditions exist: - The Outlook client has two profiles set up, one for Internet mail and one for Exchange Server mail. - The Internet mail profile is set to receive mail from a UNIX-based server by using the Post Office Protocol version 3 (POP3) protocol. - The Outlook client is set to deliver incoming mail to an Exchange Server version 5.0 mailbox. If the Outlook client is set to deliver incoming mail to a personal folder file (.pst), the sent and received times may be correct. Additional query words: OL98, OL97, OL2000 ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:2000,4.0,5.0; : Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.