DOCUMENT:Q234291 05-JUN-1999 [exchange] TITLE :XFOR: Canceling Notes/SNADS/PROFS/GW Setup Breaks Connector PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you cancel the Setup program for the Microsoft Exchange Connector for GroupWise, Lotus Notes, SNADS, or PROFS before it has completed the installation, the only option is to uninstall the connector before reinstalling it again. CAUSE ===== The Setup program may fail to overwrite a locked file or encounter other problems during Setup. In most cases, the Setup program will already have copied all the files over to the Exchconn directory before Setup is cancelled. WORKAROUND ========== Run the Setup program again and uninstall the connector. Then run the Setup program to reinstall the connector. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ If the Setup program does encounter a locked file problem, please refer to the following article in the Microsoft Knowledge Base: Q234293 Setup Problems Encountered while Upgrading/Reinstalling GW/Notes/SNADS/PROFS Connectors Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.