DOCUMENT:Q234395 06-FEB-2000 [exchange] TITLE :XADM: Folder with Slash Mark (/) Cannot Be Seen By IMAP4 Clients PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an IMAP4 e-mail client, not all of the public folders are displayed in the list of public folders. CAUSE ===== The public folders that aren't visible contain a slash mark (/) in the public folder name. The slash mark is designed as hierarchy delimiter in IMAP and is used to delimit levels of hierarchy in a mailbox name. RESOLUTION ========== Change the folder name to eliminate the slash mark. The following characters are valid in public folder names: Tilde ~ Exclamation point ! At sign @ Number sign # Dollar sign $ Percent % Caret ^ Ampersand & Asterisk * Parentheses () Braces {} Brackets [] Apostrophe ' Underscore _ Hyphen - Equal sign = Plus sign + Vertical bar | MORE INFORMATION ================ Steps to Reproduce the Behavior ------------------------------- 1. Create a public folder whose name contains the slash mark. 2. Use an IMAP client or telnet command to download the folder list. 3. Log on to a MAPI e-mail client and view the folder list. Additional query words: ====================================================================== Keywords : exc55 Component : OE Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.