DOCUMENT:Q234422 20-MAY-2001 [exchange] TITLE :XFOR: Cannot Install AppleTalk Connector on Windows NT 4.0 SP5 PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 SP5,5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 - the operating system: Microsoft Windows NT 4.0 SP5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft Mail Connector (AppleTalk) message transfer agent (MTA) on an Exchange Server computer that is running Windows NT Server 4.0 Service Pack 5, the following error message may be displayed: Services for the Macintosh must be installed on the server that will use the MSMail Connector (AppleTalk) MTA. This problem occurs even though Services for Macintosh has already been installed on the server. WORKAROUND ========== To work around this problem: 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft 3. On the Edit menu, click Add Key, type "SFM" (without the quotation marks) in the Key Name box, and then click OK. 4. Quit Registry Editor. Additional query words: ====================================================================== Keywords : exc55 Technology : kbOSWinSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOSWinNTSearch kbOSWinNT400SP5 Version : winnt:4.0 SP5,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.