DOCUMENT:Q235252 22-JUN-2001 [exchange] TITLE :XCLN: Outlook 2000 Delegate Calendar Permissions Unavailable Aft PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:2000 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you upgrade to Outlook 2000 from a previous version of Outlook that uses Microsoft Schedule+ as the primary calendar, you may be unable to configure calendar permissions for delegates after you disable the use of Schedule+ as the primary calendar. When you click Options on the Tools menu, click Delegates, and then try to set up calendar permissions, the permission list is unavailable, which prevents you from establishing calendar permissions for delegates. CAUSE ===== This problem can occur because if you upgrade to Outlook 2000 and continue to use Schedule+ as your primary calendar, and then convert to use the Outlook calendar as your primary calendar, the UseSchedPlus registry value is changed from 1 to 0 in the Office 9.0 key, but the corresponding Office 8.0 entry is not changed from 1 to 0. Outlook 2000 disables the Schedule+ option in the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Outlook\SchedPlusOption "UseSchedPlus"=dword:00000000 However, the following registry key remains enabled: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\Outlook\SchedPlusOption "UseSchedPlus"=dword:00000001 WORKAROUND ========== Change the following Office 8.0 registry key to disable the SchedPlusOption value by changing it to 0: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\Outlook\SchedPlusOption "UseSchedPlus"=dword:00000000 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Outlook 2000. Additional query words: grey gray dropdown drop down OL2000 ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbZNotKeyword3 Version : WINDOWS:2000 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.