DOCUMENT:Q235441  06-AUG-2002  [exchange]
TITLE   :XFOR: Dirsync with Verimation Memo 6.3 Fails Doesn't Work
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:kbpolicy exc55 EXC55SP3Fix

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you try to run directory synchronization (dirsync) between Exchange Server
and SNADS Verimation MEMO 6.3, dirsync stops responding. The Job Control
Language (JCL) job that is run on the host system abends.

One-way only dirsync, from Exchange Server to MEMO, does not work. The Exchange
Server Recipient container is updated with MEMO recipient updates but MEMO does
not contain the Exchange Server recipient addresses.

CAUSE
=====

The JCL on the current Exchange Server Enterprise 5.5 CD host includes old PARMS
(parameters) that are not supported in MEMO 6.3.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, click the following article number to
view the article in the Microsoft Knowledge Base:

   Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

+----------------------+
| File name | Version  | 
+----------------------+
| Memo.dxa  | 5.5.2642 | 
+----------------------+

STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

MORE INFORMATION
================

JCL files to create the Directory Exchange Agents on the MEMO host system are
included on the Microsoft Exchange Server Enterprise 5.5 CD. They are to be
copied over to the host system to be compiled. See the "Microsoft Exchange
Server Connector for SNADS Directory Synchronization Component" document located
in the <ExchangeRoot>\Connect\Exchconn\Doc\Snads.rft file on the connector
server for complete details.

Additional query words:

======================================================================
Keywords          : kbpolicy exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.