DOCUMENT:Q235497 02-JUL-1999 [exchange] TITLE :XFOR: False GroupWise CR Created Manually Causes Errors in GW PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If a GroupWise custom recipient (CR) with an invalid address is manually created in Exchange Server and included as part of the Export process, the Administration Agent (ADA) process in a GroupWise 4.x system may log an error indicating that the domain specified is invalid. In addition, the API gateway logs the following error message: There are no objects that match the query criteria. CAUSE ===== The GroupWise directory synchronization process normally sends a LIST request for users who belong to the Exchange domain only. However, by including a GroupWise CR that contains a different domain than Exchange, the connector sends a LIST request for that invalid domain. This results in errors logged in the GroupWise system. If this domain matches a valid GroupWise domain, other problems occur. RESOLUTION ========== Do not manually create GroupWise custom recipients, or do not include the CR as part of the dirsync export process. MORE INFORMATION ================ The GroupWise connector maintains a dynamic list of the domains that it is responsible for; in most cases, the domain is "Exchange" and the PO information should correlate to different Exchange sites. This list is kept in the Gwpcta.tbl file located in the Exchsrvr\Connect\Exchconn\Dxagwise folder. The following is an example: [cfgeditor] pcta.ctf=PCTA [PCTA] version=PCT Version 2.0 inboundseq=0 outboundseq=0 partition=0 confirmed=TRUE controlflag=0 sendenabled=TRUE receiveenabled=TRUE loadstate=FALSE lastextract=1980/01/01 00:00:00.00 updatesent=1980/01/01 00:00:00.00 updatereceived=1980/01/01 00:00:00.00 confirmreceived=1980/01/01 00:00:00.00 loadtimedate=1980/01/01 00:00:00.00 sendcount=0 responsecount=0 agentkey=0 codepage=850 processnow=FALSE [TARGETS] EXCHANGE.BETA The GroupWise 5.x ADA systems do not report an error; however, the API Gateway does log an error. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.