DOCUMENT:Q235526 06-AUG-2002 [exchange] TITLE :Event ID 295 Error Message Importing Foreign Language Templates PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS:exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you import a foreign language template to an Exchange Server computer, the following error message may be displayed: error descriptions were recorded in the system's application event log. The file :\Template.err contains copies of all object descriptions containing errors. In the Windows NT Event Viewer application event log, events of the following type may be logged: Event ID: 295 Source: MSExchangeDSImp Type: Error Category: None Description: Unable to open or read the attribute value include file .blt OR .scr CAUSE ===== This problem occurs when you import the foreign language template file (the Template.csv file) from a directory or file location that does not contain the other files (the .blt and .scr files) that the Template.csv file references. RESOLUTION ========== To resolve this problem, perform a directory import from the Server\Setup\\Tpl\ directory on the Exchange Server CD for that language. In addition to the Template.csv file, this directory contains all the .blt and .scr files that the foreign language templates need to create localized addressing, details templates and addressing, and one-off address templates for that language. You can also copy the Template.csv file and all of the .blt and .scr files from the Exchange Server CD to a directory that you can perform the import to the Exchange Server computer from. MORE INFORMATION ================ For additional information about language templates, click the article number below to view the article in the Microsoft Knowledge Base: Q159721 XADM: How To Add Templates for Different Language Clients Additional query words: french outlook, spanish 295, id: template.csv ====================================================================== Keywords : exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.