DOCUMENT:Q235533 30-SEP-1999 [exchange] TITLE :XIMS: Refreshing MTS-OUT Queue Causes Application Error PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you repeatedly click Refresh while viewing the status of the MTS-OUT queue in the Exchange Server Administrator program, an application error may occur in Msexcimc.exe. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Internet Mail Service +---------------------------+ | File name | Version | +---------------------------+ | Imcmsg.dll | 5.5.2637.0 | +---------------------------+ | Msexcimc.exe | 5.5.2637.0 | +---------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. MORE INFORMATION ================ To view the status of the MTS-OUT queue in the Administrator program: 1. Start the Administrator program. To do so, click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator. 2. In the left pane, click the Connections object under the appropriate site. In the right pane, click the Internet Mail Service, and then on the File menu, click Properties. Note that the Connections object appears under the Configuration object. 3. Click the Queues tab, hold down the SHIFT key, and then in the Queue Name box, select "Outbound messages awaiting delivery". Additional query words: traffic ims internet mail connector imc ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.