DOCUMENT:Q235692  26-JUN-1999  [exchange]
TITLE   :XADM: Cannot Remove Exchange Server on Clustered Server
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:exc55

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to completely remove Exchange Server from a clustered server
using the Remove All option in the Exchange Server Setup program, the removal
process may fail and the Setup program may indicate that it was unable to stop a
particular connector.

CAUSE
=====

This problem occurs when a connector fails before it can be stopped by the Setup
program. On a clustered server, the Setup program can only delete connectors
that have stopped; in addition, it cannot stop a resource that has already
failed. Therefore, the Setup program cannot delete connectors that have already
failed.

WORKAROUND
==========

To work around this problem, manually delete the connector before you attempt to
completely remove Exchange Server again. For example, if the removal process
fails and the Setup program indicates that it was unable to stop the Microsoft
Exchange Connector for Lotus cc:Mail, manually delete the Connector for cc:Mail
before you attempt to remove Exchange Server again.

Additional query words: cluster uninstall crash terminate hang stop responding

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Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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