DOCUMENT:Q236090 08-MAY-2002 [exchange] TITLE :XCLN: Optional Attendee Displayed as Required to Delegate PRODUCT :Microsoft Exchange PROD/VER::; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a meeting request, Outlook allows you to specify the intended recipients that are required for the meeting and the recipients that are optional. After you generate the meeting request and send it to the recipients, the intended recipients can examine the meeting request to determine if they are required or optional for the meeting. However, if an intended recipient has a delegate user who receives the meeting request, the delegate cannot discern from the request who is optional and who is required. CAUSE ===== If an intended recipient has a delegate user declared when you send a meeting request to that intended recipient, delegate mail is also sent to the delegate. However, the delegate mail does not contain the same information that the meeting request contains. The mail that is passed to the delegate contains the list of intended recipients, but it does not contain information about which recipients are optional and which recipients are required. For this reason, all of the recipients are displayed as required. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Outlook 2000: File Name Size Date File Version Language -------------------------------------------------------------------------------------- Outllibr 1,667,123 8/18/99 9.00.00.3216 001033 English (United States) Outllib 5,279,794 8/18/99 9.00.00.3216 000000 Language Neutral Outlook 98: File Name Size Date File Version Language --------------------------------------------------------------------------------------- Outllib.dll 6,604,048 8/17/99 8.05.6810.0000 001033 English (United States) STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0 ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 Version : :; WINDOWS: Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.