DOCUMENT:Q239066 24-SEP-1999 [exchange] TITLE :XADM: Exchange Mailbox Manager Error Message: Setup Has Failed PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP3 OPER/SYS: KEYWORDS:exc55sp3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Exchange Mailbox Manager Setup and click Install or Remove, you may receive the following error message: Setup has failed. You can run the setup program at a later time to install the application again. CAUSE ===== The system attendant service has been stopped. RESOLUTION ========== Start the Exchange Server services before running Mailbox Manager Setup. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55sp3 Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3 Version : winnt:5.5 SP3 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.