DOCUMENT:Q239068  24-OCT-2000  [exchange]
TITLE   :XADM: Mailbox Manager Setup Requires Service Account Password
PRODUCT :Microsoft Exchange
PROD/VER::5.5 SP3
OPER/SYS:
KEYWORDS:exc55sp3

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 SP3 
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SYMPTOMS
========

When you run Microsoft Exchange Server Mailbox Manager Setup and choose a
service account that does not have a password, Setup does not work.

Setup may also fail if the password contains Alternate characters (for example,
letters that include accent marks such as when used in foreign languages).

WORKAROUND
==========

Set a password for the service account, and then run Setup. If required, remove
the password after you install Mailbox Manager.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 3.

MORE INFORMATION
================

For additional information about changing the service account password, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q157780 XADM: How to Change the Service Account Password

Additional query words:

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Keywords          : exc55sp3 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version           : :5.5 SP3
Issue type        : kbbug
Solution Type     : kbnofix

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