DOCUMENT:Q239122 08-MAY-2002 [exchange] TITLE :XFOR: SNADS Documentation Chap03.doc on Exchange CD Is Corrupted PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open the Chap03.doc file in the Docs\Word_Docs\Connectivity\Snads folder on the Exchange Server 5.5 CD-ROM with Word 2000, you are prompted with a File Conversion dialog box. If you attempt to open the file in Word 95 or Word 97, the file appears corrupted. CAUSE ===== The Chap03.doc file is corrupted. RESOLUTION ========== To obtain the new file, Snads.rtf, you need to apply Exchange Server 5.5 Service Pack 3 (SP3) for the Exchange SNADS Connector. To do so, you must run Snaconn.exe from the Exchconn\Setup\I386\Snaconn folder on the SP3 CD-ROM. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. Additional query words: hosed as/400 sna bad ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.