DOCUMENT:Q240277 18-SEP-1999 [exchange] TITLE :XFOR: Lotus Notes Configuration Utility Does Not Finish and Save PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS:exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You can make configuration changes to the Exchange Notes Connector in the Lotus Notes Configuration utility, but when you reopen the utility, your changes have not been saved. You may also get a message when you change the source or target Address Book that says "Database Object is invalid" if the Exchange Server service account is not a member of the Local Administrators group. RESOLUTION ========== Add the Exchange Server service account to the Local Administrators group; this allows the Lotus Notes Connector Configuration to finish and save any changes. MORE INFORMATION ================ Log files may have entries similar to the following. 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 1 02002:Error {WIN32:5(Access is denied.)}: Could not create connection 1 for \\.\pipe\lsi\control >> rcspipe(1111) 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 1 02013:Error {I/O error has occurred}: System resources used by the Remote Connection Server \\.\pipe\lsi\control could not be created >> rcspipe(362) 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 1 10200:Error {I/O error has occurred}: Unable to create RCServer object >> uimgr(475) 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 1 10001:Error {I/O error has occurred}: Could not initialize Controller >> lsmain(680) 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 1 00511:Error {I/O error has occurred}: The application failed while processing. >> stdserv(1198) 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 3 00505:CONTROL-SERVICE is ending, last return code was {I/O error has occurred} >> stdserv(1257) 1999/08/20 13:46:24- CONTROL-SERVICE(01de) 1 08230:The Microsoft Exchange Connectivity Controller service has stopped >> stdserv(1261) Additional query words: ====================================================================== Keywords : exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.