DOCUMENT:Q240697 22-JUN-2001 [exchange] TITLE :XCLN: "Outlook Cannot Perform Your Search" Message Using Find PRODUCT :Microsoft Exchange PROD/VER::; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== WARNING: ANY USE BY YOU OF THE COMMAND-LINE SWITCHES PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides these command-line switches without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. When you use the Find feature in Outlook, you receive the following error message: Outlook cannot perform your search. Outlook cannot display this view. The folder already exists. CAUSE ===== A previously-defined Advanced Find has been saved and is now corrupted. RESOLUTION ========== To resolve this problem: 1. Quit and log off of Outlook. 2. Click Start, click Run, and in the Open box type: outlook /cleanfinders When you run Outlook with the /cleanfinders switch, it removes all saved searches from the mailbox. MORE INFORMATION ================ For additional information about this and other command-line switches for Outlook 2000, click the article number below to view the article in the Microsoft Knowledge Base: Q197180 OL2000: Additional Command-Line Switches Outlook 98: Q182112 OL98: Additional Command-Line Switches Outlook 97: Q156982 OL97: Additional Command-Line Switches Additional query words: search 8.0 8.01 8.02 8.03 8.04 8.5 9.0 ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 Version : :; WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.