DOCUMENT:Q242251 12-NOV-2000 [exchange] TITLE :XWEB: First Chance Exception in Mapi32.dll PRODUCT :Microsoft Exchange PROD/VER::5.5 SP2 OPER/SYS: KEYWORDS:exc55sp2 kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== You may see the following first chance exception with the following call stack when you debug a Microsoft Exchange Server Outlook Web Access (OWA) component: FramePtr RetAddr Param1 Param2 Param3 Function Name 02a4f158 6fb43b9c 00000004 781fd460 00000004 MAPI32!ScSizePropVals+0x2a8 02a4f188 6fb43c89 3034c140 00000010 00000009 MAPI32!ScUpdateProfileSection+0x8c 02a4f1a4 6fb3b824 3034c140 00000010 00000009 MAPI32!ScWriteProfileSection+0x29 34d7b718 00000021 0e1d0000 00000000 00040004 MAPI32!MFISA_CreateMsgService+0xa14 EAX=30303030 EBX=781fd4a0 ECX=00000000 EDX=ffffffff ESI=3030302f EDI=c0c0c140 EIP=6fb39f48 ESP=02a4f11c EBP=02a4f158 EFL=00010212 CS=001b DS=0023 ES=0023 SS=0023 FS=003b GS=0000 NOTE: This first chance exception is handled by the exception handler and is only seen in a debugger. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 SP2. This problem was first corrected in Exchange Server 5.5 Service Pack 4. Additional query words: ====================================================================== Keywords : exc55sp2 kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2 Version : :5.5 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.