DOCUMENT:Q242255 12-NOV-2000 [exchange] TITLE :XCLN: Outlook Web Access First Chance Exception in Emsui32.dll PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP2,5.5 SP3 OPER/SYS: KEYWORDS:exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5 SP2, 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you debug Microsoft Outlook Web Access (OWA), you may receive a first chance exception in a call stack that is similar to the following: FramePtr RetAddr Param1 Param2 Param3 Function Name 02baf08c 625e4ace 63a24a00 00000000 63a24b81 EMSUI32!ScWriteTransportStoreAB+0x41 02baf0bc 625e502c 63a24a00 000004e4 00000409 EMSUI32!ScSaveGeneralChanges+0xce 02baf128 625de49e 00000000 02baf11c 00000007 EMSUI32!ScEMSCfgSansUI+0x3cc 02baf224 6fb3cdd0 625d0000 77bc9198 2477f528 EMSUI32!EMSCfg+0x2ce 02baf290 6fb3cf3c 42792f28 42559f68 625d0000 MAPI32!ScCallServiceEntry+0x100 02baf2f4 6fb3c3f3 42792f28 42559f68 00000000 MAPI32!ScConfigService+0x11c 02baf358 6f084313 24297c48 42559f68 00000000 MAPI32!MFISA_ConfigureMsgService+0x53 02baf470 6fb375c3 02bafdd8 6fb44220 6fa94f30 CDO!HrCreateProfile+0x4e3 02baf4f4 6f06cc63 2da16174 6f0868e8 6f083060 MAPI32!PvGetInstanceGlobalsExInt+0x53 02baf504 6f06ca10 185b0330 246d5210 00000000 CDO!CDispatchObj::M_ResetErr+0x43 02baf554 78004743 00c2b190 00000000 00000007 CDO!CDispatchObj::Invoke+0xa0({...}) RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Packs 2 and 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4. Additional query words: ====================================================================== Keywords : exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2 kbExchange550SP3 Version : winnt:5.5 SP2,5.5 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.