DOCUMENT:Q242466 08-OCT-1999 [exchange] TITLE :XADM: Error Message: The Key Management Server Is Unable to... PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to change an Exchange Server 5.5 Key Management Server (KM Server) to issue X.509V3 certificates, you may receive the following error message: The Key Management Server is unable to operate with the Certificate Server because of version incompatibilities. ID no: C1031DAD In the application event log, the following error event is logged: Event ID: 5072 Source: MSExchangeKMS Description: Certificate Server is version 5.01.1671.100, KMS requires CS version 5.01.1671.200 RESOLUTION ========== Install the Certificate Server Update. For additional information about this update, click the article number below to view the article in the Microsoft Knowledge Base: Q184695 Readme Notes for Certificate Server Update MORE INFORMATION ================ For additional information about installing KM Server to use X.509V3 certificates, click the article number below to view the article in the Microsoft Knowledge Base: Q192044 XADM: Setting Up X509v3 Certificates on Exchange 5.5 SP1 KMS with Local Certificate Server Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.