DOCUMENT:Q243152 24-MAR-2000 [exchange] TITLE :XADM: Joining Exchange Server Site Does Not Work with c1030b37 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to join an Exchange Server site, you may be unable to, and the following error message may be displayed: An error occurred while processing an (third party service) e-mail address. To view details of the error, see the application event log in the Windows NT Event Viewer on the Microsoft Exchange Server computer. Microsoft Exchange Server Setup. ID no: c1030b37. CAUSE ===== This problem can occur if the Exchange Server setup process encounters a third-party address type and is unable to create objects with this third-party address type. WORKAROUND ========== To work around this problem, you must disable any third-party e-mail addressing before you join the existing site: 1. Click Configuration, click Site Addressing, click the Site Addressing tab, and then click to clear the check box for each third-party e-mail address type to temporarily disable the generation of third-party e-mail addresses for any new users who are added during this time. 2. When the following dialog box is displayed Do you want to automatically remove this Address Type from all existing Recipients E-mail addresses? click No. 3. After the new server has joined the site, click Configuration, click Site Addressing, click the Site Addressing tab, and then click to select the check box for each third-party e-mail address type. Additional query words: RFAX RightFax Right Fax faxsys 3rd party ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.