DOCUMENT:Q244244 27-OCT-1999 [exchange] TITLE :XADM: Can't Install Service Packs on Exchange 5.5 SE in Cluster PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:kbenv exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you have installed Microsoft Exchange Server 5.5 Standard Edition on one of the nodes participating in a Microsoft Cluster Server configuration, you cannot install any service pack (SP) because the SP tries to install itself to the cluster and not to the standard version of Exchange Server. This affects all servers with Exchange Server that are not using the cluster option but which are running on a cluster server. CAUSE ===== This problem occurs if you install Exchange Server 5.5 Standard Edition on a computer that you then upgrade to form a cluster by upgrading the operating system to Windows NT 4.0 Enterprise Edition and Microsoft Cluster Server. RESOLUTION ========== This behavior is by design. If you want to run Exchange Server 5.5 on a cluster node, you need to install the Enterprise Edition of Exchange Server 5.5. Additional query words: ====================================================================== Keywords : kbenv exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.