DOCUMENT:Q245431 06-AUG-2002 [exchange] TITLE :XFOR: Zero Byte Files in GroupWise API Gateway API_OUT Folder PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP2,5.5 SP3 OPER/SYS: KEYWORDS:exc55sp2 exc55sp3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5 SP2, 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Exchange Connector for Novell GroupWise, the message flow from GroupWise to Exchange Server may fail. A zero-byte file appears in the Api_out folder of the API Gateway folder. This file disappears after the API gateway is stopped. If you try to open this file, it is locked by another process. However, the API gateway seems as if it did not finish processing the file because the API gateway log file ends with the following line: