DOCUMENT:Q245712 06-AUG-2002 [exchange] TITLE :XCLN: How to Apply a Hotfix to Outlook 2000 PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= To support repair, installation on demand, and reinstallation in Microsoft Outlook 2000, you must control the way that Outlook files are changed. When you merely replace a file with a newer version of the file, if an issue occurs, the system does not repair the newer file; the newer file is replaced by the old version of the file. An additional consequence of replacing a file with a newer version of the file is that if you uninstall a feature, the newer file is no longer necessary and is deleted by the installer, and you lose the update in any future reinstallations of the feature. The proper way to distribute a patch is as a Windows Installer Patch file, which usually has an .msp extension. This file includes all of the information that is necessary to patch the administrative and client installations of one or more products. MORE INFORMATION ================ You can use different options to apply the changes in a Windows Installer Patch file, depending on your situation. Stand-Alone Installation ------------------------ This information applies to Outlook installations from a CD. If you installed Outlook from an administrative image that is located on a network share, patch the administrative image by following the instructions in the "Administrative Image" section of this article. To apply the patch for a stand-alone installation, in Windows Explorer, double-click the .msp file. The Microsoft Office 2000 Maintenance Mode Wizard starts. The patch runs immediately and installs the updated files. Administrative Image -------------------- To patch the administrative image, run the following command line: start msiexec /a /p SHORTFILENAMES=1 Where is the full path to the .msi file in the administrative image, and is the path to the Windows Installer Patch file. This command updates the administrative image. Any subsequent installations from this image will include the latest version of the files. The following is a sample command line: start msiexec /a \\servername\installfolder\data1.msi /p c:\oqfe2051.msp SHORTFILENAMES=1 Updating Computers Where Outlook Was Installed from the Original Administrative Image ------------------------------------------------------------------------------------- At every computer where Outlook was installed from the administrative image before the patch was applied, you need to update the system by using one of the following methods: - At the computer that you want to update, run the following command: start msiexec /I REINSTALL=ALL REINSTALLMODE=vomus Where is the full path to the .msi file on the network. The following is a sample command line: start msiexe /I \\servername\installfolder\data1.msi REINSTALL=ALL REINSTALLMODE=vomus - Use the Repair Office feature: 1. In Control Panel, double-click Add/Remove Programs. 2. In the list of installed programs, click Microsoft Outlook 2000. 3. Click Add/Remove, and then click Repair Office. 4. Click "Repair errors in my Office installation", and then click Finish. REFERENCES ========== For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q227091 Command-Line Switches for the Microsoft Windows Installer Tool Q202946 OFF2000: Setup Command-Line Switches for Office 2000 Q242479 Overview of the Windows Installer Technology Additional query words: OL20 QFE ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbZNotKeyword3 Version : :5.5 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.