DOCUMENT:Q246156 16-DEC-1999 [exchange] TITLE :XCLN: Macintosh Client Cannot Start Inbox Assistant PRODUCT :Microsoft Exchange PROD/VER:MACINTOSH:8.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Outlook for the Macintosh Inbox Assistant to set up rules, you may receive one of the following three error messages: - The Inbox Assistant could not be started. Rules will not be processed. A required action was not successful due to an unspecified error. - The item could not be displayed. You need more memory or system resources. - The command you specified could not be carried out. The action could not be completed. CAUSE ===== This behavior is caused by a corrupted font in the Font folder. RESOLUTION ========== To identify the corrupted font, drag fonts out of the Font folder until you identify the font that is corrupted. For further troubleshooting information, please refer to your Apple User Guide. Additional query words: ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbExchangeSearch kbOutlookMacSearch kbOutlook800Mac Version : MACINTOSH:8.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.