DOCUMENT:Q246274 22-NOV-1999 [exchange] TITLE :XCLN: The Originator Does Not Have Permission to Submit Message PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send an e-mail message through a Microsoft Exchange or Microsoft Outlook client of Microsoft Exchange Server 5.0, you may receive the following non-delivery report (NDR) even though the Delivery Restrictions-Accept From list correctly lists your mailbox: Your message did not reach some or all of the intended recipients. Subject: test Sent: 9/30/99 1:01:20 PM The following recipient(s) could not be reached: Doe, Jane on 9/30/99 1:01:22 PM The originator does not have permission to submit message MSEXCH:MSExchangeIS:Machine200:ServerName Such NDRs may appear randomly, originating from the information store, from the Internet Mail Service, or from other Microsoft Exchange Server components. CAUSE ===== If the intended destination of the message is a .pst file instead of an inbox, this behavior can occur when the .pst file is corrupted. RESOLUTION ========== To resolve this problem, at the client, reconfigure the account to deliver mail to an Inbox instead of a personal folder. You can also run the Inbox Repair tool to attempt to fix the .pst file. Additional query words: corruption ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : winnt:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.