DOCUMENT:Q246712 04-JAN-2001 [exchange] TITLE :PRB: Can't Reduce Time Interval for Timer Event in Exchange PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to set the time interval for the Timer event in the Microsoft Exchange Server Event Scripting Agent (and the time event in the Routing Object) from the Agent Schedule dialog box, you can only set the time to be a multiple of 15 minutes, such as 0, 15, 30, and so on. You can programmatically set the time interval to anything you want. However, it might take the event longer to fire than the setting you specify. For example, if you set it to fire every 20 minutes, the event would actually be fired in 30 minutes. CAUSE ===== The Exchange Server Event Scripting Agent and the Routing Engine are built on the Exchange Event Service. The Event Service is implemented as a Microsoft Windows NT service that receives notifications from server-based folders about the state of folder items. The Event Service fires events when an item is added, changed, or deleted in a folder. The Event Service also periodically checks whether Timer events have come due and fires them. The interval between checks is 15 minutes. This means that a Timer event that is set to wait a number of minutes that is not a multiple of 15 (for instance, 20) must wait until the end of the next 15 minute interval (in this case, 30 minutes) before it fires. RESOLUTION ========== Set Timer events to fire on multiples of 15 minutes. REFERENCES ========== For additional information on how to use Microsoft Exchange Server Event Scripting Agent and Routing Objects, please refer to Microsoft Developer Network. Additional query words: Event Scripting Agent, Routing Objects ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.