DOCUMENT:Q247133 14-AUG-2002 [exchange] TITLE :XCON: List of KB Articles on MTA Concepts and Troubleshooting PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= This article provides a list of KB articles that may help you understand some basic message transfer agent (MTA) concepts. Articles are also listed that may be useful for initial basic MTA troubleshooting. This is not a complete list; it is simply a reference to some potentially useful KB articles about the MTA. MORE INFORMATION ================ Concepts: For additional information about MTA concepts, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q158633 XCON: MTA Admin View of Queues Explained Q163032 XCON: Description of Diagnostics Logging for MTA Q163307 XCON: How to Identify Most MTA Queues by Object Id Q163323 XCON: Mtacheck.log Q178021 XFOR: Many DAT Files in the Mtadata Directory Q163326 XCON: How and Why to Run Mtacheck Q148284 XCON: When and How to use the Mtacheck Utility Q166567 XCON: How to Enable Lowest Cost Routes Only Q193322 XCON: Route Selection Criteria Q196669 XCON: MTA Queue Length in Performance Monitor Can Show More Messages than in Queue Q149121 XCON: Gateway Address Routing Table Information Q198622 XCON: Adjustment of MTA Reliable Transfer Service Values Q178539 XADM: How to Adjust Message Timeouts for the Exchange MTA Q163325 XCON: MTA: Text Event Log (Evo.log) Q163324 XCON: Application Protocol Data Unit (APDU) Logs (BF0.LOG) Q240759 XCON: Message Transfer Agent Frequently Asked Questions Q163294 XCON: Exchange MTA Build Numbers Troubleshooting: For additional information about troubleshooting the MTA, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q162384 XCON: How to Troubleshoot MTA Starting Failures Q147704 XCON: Troubleshooting Tips for: Exchange MTA Not Starting Q231275 XCON: MTA in Uncontrollable State; MTA Service Can't Be Stopped Q170055 XCON: Unable to View MTA Queue Q163297 XCON: MTA Taking a Long Time to Start Q175496 XCON: Using RPCPING To Troubleshoot MTA Connections Q164841 XCON: Messages Stuck in MTA Queues Q152896 XADM: MTA Startup Slow When Database is Large Q244144 XCON: Exchange Message Transfer Agent May Stop Unexpectedly When Restarting After an Abnormal Shutdown Q232586 XCON: X.400 MTA Logs Loop Detected Error Message When Receiving a Message from Exchange Server Q194589 XCON: Event ID 57 from the Exchange Message Transfer Agent Q234065 XGEN: Troubleshooting the MTA Queue to Internet Mail Service Q229728 XCON: Intersite Message Transfer Agent Distribution List Cache Issue Q229643 XCON: 9156 Errors Occur after Applying Exchange 5.5 Service Pack 2 Q222985 XCON: MTA Stops Processing Messages with Large Attachments and May Log Event 2136 Q200259 XCON: Event ID 9156 from the Exchange Server 5.5 Message Transfer Agent Q197378 XCON: MTA Generates 9301 Events on Incoming Connections Q196852 XCON: MTA Stops with a Database Server Internal Processing Error Q196665 XCON: MTA Could Route Messages Through Higher Costing Routes Q195731 XCON: MTA Stops and Numerous Events Appear in Event Log Q194750 XCON: Message Sticks in MTA Queue While Other Messages Flow By Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.