DOCUMENT:Q247419 06-AUG-2002 [exchange] TITLE :XCON: TCP/IP Control Block Shortage Event ID 9156 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP3 OPER/SYS: KEYWORDS:exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply Service Pack 3 for Exchange Server version 5.5, the following error message may be logged in the Windows NT Event Viewer application event log: Event ID: 9156 Source: MSExchangeMTA Type: Warning Category: Resource Description: A resource limit has been reached while attempting to open an association. There is no free control blocks available for network type 1. The configured count is 40. [BASE IL MAIN BASE 1 282] (10) After this error message is logged, the message transfer agent (MTA) may stop processing messages and you may need to restart the service before mail flows again. CAUSE ===== The MTA leaks control blocks. Under stress or slow connection conditions this issue becomes apparent. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack WORKAROUND ========== You can use the Evtscan utility from the BackOffice Resource Kit to stop and start the MTA as soon as you detect a 9156 event in the application event log. STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4. Additional query words: bridgehead slow link bork ====================================================================== Keywords : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3 Version : winnt:5.5 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.