DOCUMENT:Q247729 22-JUN-2001 [exchange] TITLE :XCLN: Error Message: The Command You Specified Could Not Be... PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:2000 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Microsoft Exchange Client, you may encounter the following error message: Microsoft Exchange Error The command you specified could not be carried out. The object could not be found. Microsoft Windows Messaging System Forms Registry- [8004010F] CAUSE ===== The error message occurs under the following conditions. You are using a system with Microsoft Exchange Client and then upgrade to Outlook 2000. Later, you uninstall Outlook 2000 and use the Exchange Client only. The error message occurs because while you were uninstalling Outlook 2000, the Frmcache.dat file that was in use with Outlook 2000 is not removed, and the original Frmcache.bak file is not renamed Frmcache.dat. This causes the Exchange Client to be unable to call correctly-cached messaging form information. WORKAROUND ========== After you uninstall Outlook 2000, do either of the following: - Rename the Frmcache.bak file to Frmcache.dat, then double-click the Mlset32 file in the Program Files\Microsoft Exchange folder to reregister the Exchange Client in the registry. -or- - Manually delete the Frmcache.dat file, and then reinstall the Exchange Client software from the original CD. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ For additional information on resetting the Frmcache.dat file, click the article number below to view the article in the Microsoft Knowledge Base: Q181930 XCLN: Form Required to View This Message Cannot Be Displayed Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbZNotKeyword3 Version : WINDOWS:2000 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.