DOCUMENT:Q247909 22-JUN-2001 [exchange] TITLE :XCLN: From Box Pre-populated Replying to Mail on Shared Mailbox PRODUCT :Microsoft Exchange PROD/VER::; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to reply to a message on a shared mailbox to which you have been given Reviewer permissions, but not "Send on Behalf of" permissions, a reply form opens with the From field pre-populated. When you click the Send button, you receive the following error message: You do not have the permission to send the message on behalf of the specified user. CAUSE ===== This behavior is by design. WORKAROUND ========== There are two workarounds for this problem: - Request your Exchange Server administrator to give you "Send On Behalf Of" permissions on the shared mailbox. - When the reply form opens, delete name or names in the pre-populated From field, and then click Send. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q234696 XCLN: How to Set Up 'Send on Behalf Of' Permissions Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0 ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 Version : :; WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.