DOCUMENT:Q248127 22-JUN-2001 [exchange] TITLE :XCLN: Free and Busy Information Not Updated When Working Offline PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:2000,97,98 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When you use Outlook to work offline your public free and busy information is not updated to the server when you synchronize your folders. MORE INFORMATION ================ Public free and busy updates are client-side operations that are only initiated when you work online. When you are logged on to the network your public free and busy information is updated at a specified interval; the server has no part in this process. The Calendar folder is synchronized when you work offline and click Send and Receive or Synchronize. However, free and busy information is not updated during either of these processes. The only workaround is to connect (on-line mode) to your mailbox and either wait for the specified interval to publish free and busy data or just exit and logoff, which forces the client to write free and busy data to the server. To update free and busy information on the server, you must log on to the network; either connect to a local area network (LAN) or initiate a Dial-Up Networking connection before you open Outlook. For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q163634 XCLN: Can't Synchronize Microsoft Schedule+ File if Offline Q139934 XCLN: The Microsoft Exchange Client and Mobile Users Additional query words: Schedule+ ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 Version : WINDOWS:2000,97,98 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.