DOCUMENT:Q248145 22-JUN-2001 [exchange] TITLE :XCLN: Team Folder Shows Inbox Instead of Current Folder PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:2000 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When you use the Team Folders Wizard to create a public team folder on the Exchange Server computer, the wizard installs everything correctly, but for some users, all the views in the team folder display the Inbox instead of the correct public folder. MORE INFORMATION ================ This behavior occurs because the person viewing the team folder does not have access to view a folder or items within a folder somewhere in the public folder path where the team folder was created. When the permissions are set in this manner, the properties set on the Outlook View Control ActiveX control are not set correctly, and the HTML file defaults to the Inbox. For example, if you create a public folder in the path "AllPublicFolders\Company\TeamFolders\MyTeamFolder," and you have full permissions to the TeamFolders folder, but can only view folders, not items within the Company folder, all of the views in the TeamFolders folder are displayed in your Inbox instead of in the public folder. This behavior also occurs if a folder in the path is hidden to the user. Therefore, the best practice is to create the team folder structure in a path on which all users accessing the team folder have reviewer or better permissions. The person creating the team folder needs reviewer permissions on all folders in the path and author, or better, permissions on the folder that the team folder is added to. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbZNotKeyword3 Version : WINDOWS:2000 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.