DOCUMENT:Q248725 15-FEB-2001 [exchange] TITLE :XADM: Installing Exchange 5.5 on Windows 2000 May Not Work PRODUCT :Microsoft Exchange PROD/VER::2000,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5, on platform(s): - Microsoft Windows 2000 Server ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to install Exchange Server 5.5 on a computer running Windows 2000 Server and the Exchange Server service account is not part of the Domain Administrator group, the installation does not work. All of the registry entries are present and the Exchsrvr folder is populated. CAUSE ===== This problem can occur if the Exchange Server service account does not have the required permissions. RESOLUTION ========== To resolve this problem, add the Exchange Server service account to the local Power Users group or local Administrators group on a member server. On a domain controller, add the account to the built-in Administrators group. MORE INFORMATION ================ The minimum rights that are necessary for the Exchange Server service account on a member server are Power Users rights. However, if installation problems occur when you use the local Power Users group, add the Exchange Server service account to the local Administrators group. Also, if the local Power Users group is not available due to the type of installation that was performed, use the local Administrators group. Additional query words: c1031668 ====================================================================== Keywords : Technology : kbExchangeSearch kbZNotKeyword2 Version : :2000,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.