DOCUMENT:Q248781 07-JAN-2000 [exchange] TITLE :XADM: Mailbox Manager Installation Err Msg: Insufficient Drive.. PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP3 OPER/SYS: KEYWORDS:exc55sp3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== The installation of Mailbox Manager does not work and you receive the following error message: Insufficient network drive letters available! Please free two drive letters and try again. CAUSE ===== The Exchsrvr\Add-ins folder is not shared or the necessary permissions have been removed. RESOLUTION ========== Share the Add-ins folder as follows: 1. Locate the Exchsrvr\Add-ins folder in Explorer. 2. Right-click the folder, and click Sharing. 3. In the Add-ins Properties dialog box, click Share As. The folder name appears in the Share name field and "Access to EDK objects" (with the quotation marks) appears in the Comment field. 4. Click Permissions. In the "Access through share permissions" dialog box, verify that the following permissions are set: Everyone - Read Exchange Service Account name - Full Control Administrators - Full Control 5. Click OK. 6. Click Apply, and then click OK. 7. Run Mailbox Manager installation. Additional query words: ====================================================================== Keywords : exc55sp3 Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3 Version : winnt:5.5 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.