DOCUMENT:Q248791  11-JUN-2002  [exchange]
TITLE   :XCLN: Send To from Office 97 Doesn't Work on Windows TS
PRODUCT :Microsoft Exchange
PROD/VER::; winnt:4.0 SP5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Outlook 97, on platform(s):
    - the operating system: Microsoft Windows NT 
 - the operating system: Microsoft Windows NT 4.0 SP5 
 - Microsoft Exchange Server, version 5.5 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

   Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When you use a Microsoft Office 97 application such as Microsoft Word or
Microsoft Excel and click Send To on the File menu, and then click Mail
Recipient, you may get one of the following error messages

   There was a problem starting Microsoft Schedule+. Memory is low. Close some
   windows before continuing.

followed by

   The form you selected could not be displayed. The form required to view this
   message cannot be displayed. Contact your administrator.

-or-

   The object could not be found.

followed by:

   Word couldn't send mail because of MAPI failure: "Unspecified Error".

RESOLUTION
==========

To resolve this problem, modify the following registry entry.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

   HKEY_CURRENT_USER/Software/Microsoft/Windows NT/Current Version/Windows
   Messaging Subsystem/Simple MAPI- CMC/SendNoteUI = 1

The default value is zero. Setting the value to one allows you to send mail from
Office 97 applications using Outlook 97.


Additional query words: 8.0 8.01 8.02 8.03 8.04

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Keywords          :  
Technology        : kbOutlookSearch kbOutlook97Search kbZNotKeyword3
Version           : :; winnt:4.0 SP5
Issue type        : kbprb

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Copyright Microsoft Corporation 2002.