DOCUMENT:Q249020 04-FEB-2000 [exchange] TITLE :XFOR: Application Converter Install Stops Looking for Notes Path PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft Exchange Application Converter for Lotus Notes (Mxsetup.exe), the following error message may be displayed: The directory containing the Lotus Notes program files could not be identified. For the Application Converter to function properly, the Notes program directory should be added to your system's PATH. CAUSE ===== The Lotus Notes client program folder is not in the system path. RESOLUTION ========== Before you start to install the Microsoft Exchange Application Converter for Lotus Notes you must make sure that the Lotus Notes folder is listed in the system path. To add the Lotus Notes folder to the system path in Windows NT Server version 4.0: 1. Right-click My Computer, and then click Properties. 2. Click the Environment tab, and in the System Variables list, scroll through the list to find Path, and then click Path. 3. At the end of the path, type the location of the Lotus Notes folder preceded by a semicolon. For example, if the Lotus Notes installation is on drive C and the Lotus Notes client is installed in the Notes folder, type the following: ;c:\notes To add the Lotus Notes folder to the system path in Windows 2000 Server: 1. Right-click My Computer, and then click Properties. 2. Click the Advanced tab, and then click Environment Variables. 3. In the Environment Variables dialog box, in the System Variables list, click Path, and then click Edit. 4. At the end of the path in the Variable Value box, type the location of the Lotus Notes folder preceded by a semicolon. For example, if the Lotus Notes installation is on drive C and the Lotus Notes client is installed in the Notes folder, type the following: ;c:\notes Additional query words: app converter ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.