DOCUMENT:Q249142 06-FEB-2002 [pcmail] TITLE :Gtwy: AT&T Gateway to MS Mail (PC) Version 5.0 Supported by AT&T PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2,3.x OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, used with: - Microsoft Mail Software Development Kit: FFAPI for Gateways and Applications, version 3.2 - Microsoft Mail Gateways, version 3.x ------------------------------------------------------------------------------- SUMMARY ======= The AT&T Mail Gateway to Microsoft Mail for PC Networks version 5.0 was released after February 25, 1999 by AT&T. AT&T supports this gateway, but Microsoft does not. Microsoft does, however, support the Microsoft Access component that is used with this gateway to enable the SMTP address type and to enable messages to be written to the outgoing SMTP mailbag. The AT&T software reads outgoing messages from the outgoing SMTP mailbag and properly writes incoming messages to the Inqueue3.mbg file of the MS Mail (PC) postoffice. MORE INFORMATION ================ If an outgoing message is displayed correctly in the SMTP queue of the Admin.exe program, the message can generally be read by the AT&T Mail Gateway to MS Mail (PC) version 5.0 software. The information for this article was obtained from the following AT&T Web site: http://www.ipservices.att.com/messaging/mail/attmail_down.html The AT&T Mail Gateway to MS Mail (PC) version 5.0 can be downloaded from the AT&T Web site as well. The following table contains a list of AT&T Mail Customer Assistance Center numbers. +---------------------------------------------------------------------------------------------------------------+ | AMERICAS REGION | | +---------------------------------------------------------------------------------------------------------------+ | United States | 1-800-242-6005 (Account Registration) | +---------------------------------------------------------------------------------------------------------------+ | | 1-800-624-5672 (Product Support) | +---------------------------------------------------------------------------------------------------------------+ | Argentina | 541-348-5800 | +---------------------------------------------------------------------------------------------------------------+ | Bermuda | 1-809-295-4777 | +---------------------------------------------------------------------------------------------------------------+ | Brazil | 5561-349-2100 (Brasilia) | +---------------------------------------------------------------------------------------------------------------+ | | 5511-210-3211 (Sao Paulo) | +---------------------------------------------------------------------------------------------------------------+ | Canada | 1-800-567-4671 | +---------------------------------------------------------------------------------------------------------------+ | | 1-416-490-3620 | +---------------------------------------------------------------------------------------------------------------+ | Chile | 562-225-4663 | +---------------------------------------------------------------------------------------------------------------+ | Columbia | 571-616-6066, 9055, 0681 | +---------------------------------------------------------------------------------------------------------------+ | Dominican Republic | 1-809-220-5115 | +---------------------------------------------------------------------------------------------------------------+ | Guatemala | 5022-31-1391 | +---------------------------------------------------------------------------------------------------------------+ | Mexico | 525-227-7399 | +---------------------------------------------------------------------------------------------------------------+ | Panama | 507-264-2444 | +---------------------------------------------------------------------------------------------------------------+ | Paraguay | 59521-20-8290 | +---------------------------------------------------------------------------------------------------------------+ | Peru | 511-441-1319 | +---------------------------------------------------------------------------------------------------------------+ | Uruguay | 5982-92-0127 | +---------------------------------------------------------------------------------------------------------------+ | Venezuela | 582-242-5144, 5122 | +---------------------------------------------------------------------------------------------------------------+ | Other countries/regions in the Americas Region | +1-201-331-4400 | +---------------------------------------------------------------------------------------------------------------+ | ASIA and PACIFIC REGION | | +---------------------------------------------------------------------------------------------------------------+ | Australia | 61-2-913-1357 | +---------------------------------------------------------------------------------------------------------------+ | New Zealand | 61-2-913-1357 | +---------------------------------------------------------------------------------------------------------------+ | Hong Kong | 852-2-511-5828 | +---------------------------------------------------------------------------------------------------------------+ | Macau | 852-2-511-5828 | +---------------------------------------------------------------------------------------------------------------+ | Japan | 0120-34-1111 (Free Dial) | +---------------------------------------------------------------------------------------------------------------+ | | 813-5561-3411 | +---------------------------------------------------------------------------------------------------------------+ | Republic Of Korea | 82-2-775-2051 | +---------------------------------------------------------------------------------------------------------------+ | People's Republic of China | 86-10-522-5566 ext. 3020 (Beijing) | +---------------------------------------------------------------------------------------------------------------+ | | 86-21-219-0468 ext. 330 (Shanghai) | +---------------------------------------------------------------------------------------------------------------+ | Philippines | 63-2-895-2769 or 2527 | +---------------------------------------------------------------------------------------------------------------+ | Taiwan | 886-2-365-7679 | +---------------------------------------------------------------------------------------------------------------+ | Other countries/regions in the Asia and Pacific Region: | +852-2-511-5828 | +---------------------------------------------------------------------------------------------------------------+ | EUROPE, AFRICA, AND MIDDLE EAST REGION | | +---------------------------------------------------------------------------------------------------------------+ | Egypt | 20-2-344-2085 | +---------------------------------------------------------------------------------------------------------------+ | France | 33-47-67-4776 | +---------------------------------------------------------------------------------------------------------------+ | Germany | 49-69-153-06240 | +---------------------------------------------------------------------------------------------------------------+ | Hungary | 361-160-2497 | +---------------------------------------------------------------------------------------------------------------+ | Israel | 972-3-543-3777 | +---------------------------------------------------------------------------------------------------------------+ | Italy | 39-2-8646-9075 | +---------------------------------------------------------------------------------------------------------------+ | Lebanon | 961-1-886-051 | +---------------------------------------------------------------------------------------------------------------+ | Russia | 70-95-229-7846 | +---------------------------------------------------------------------------------------------------------------+ | United Kingdom | 44-171-537-4370 | +---------------------------------------------------------------------------------------------------------------+ | Other countries/regions in the Europe, Africa, and Middle East Region | 32-2-676-3737 | +---------------------------------------------------------------------------------------------------------------+ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : :3.2,3.x Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 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